How to use your mobile phone for good instead of evil when you travel

Culturally, we have a bit of a love/hate relationship with mobile phones. On the one hand, they make communication really easy, and most of us would really struggle without our daily quota of cat videos.  On the other hand, they can be pretty antisocial and we’re becoming more and more aware of the negative impact they have on our mental health.

The issues with mobile phones come into even greater focus when you’re a travel lover. It’s at that moment when you’re hiking through a remote village in Nepal. Or so busy taking a photo at Base Camp that you aren’t enjoying the moment. Then you realise what a glaring imposition a phone can be, and how intrusive it can be to local cultures and the natural world.

But when used for the good for which they were really created, mobile phones can have some serious superpowers. They just need the right applications. You don’t need us to tell you that the main benefit of a mobile phone is convenience. You used to have to actually call a taxi, but now you can get an Uber at the click of a button. You used to flick through paper takeaway menus, now what would we do without Deliveroo?

It’s what you do with it that matters

When used mindfully, and for the purposes they’re intended, mobiles can actually be the link to serious inner peace, or at least, peace of mind. It’s not about using it a lot, it’s about using it in a way that matters.  In this way, mobile phones can be bloody convenient, it’s just that the tech market has been missing a way to put that usefulness to good… well… use.

Technology at its finest gets rid of the fuss. It keeps info accessible, transparent and in the bite-sized format of a smartphone screen.  For travel insurance, that has the capacity to be revolutionary… except that it hasn’t been because no one’s done it.

Liberte, Egalite, Fraternite

Travel insurance has historically been a really cumbersome thing to sort out. You call or email. You fill in a form that you never actually read. You make assumptions about what’s included, but you don’t really know what’s covered or for how much and you’re not really 100% sure who to call if something actually goes wrong. The result is that it all seems a bit impersonal, it takes time, costs money and really, what’s the point because they will probably screw you over anyway - right?

Pluto plans to change this. To make the mobile phone a liberating rather than limiting device when you travel.  Pluto takes all those bad things and turns them on their head. The beauty of organising your travel insurance on your phone is that it’s quick and easy. The questions are designed so that you make sure the things that are important to you are covered - because we ask you about it outright. Info is concise, but you know exactly what you’re getting in three minutes or less. We’ve also used the power of the mobile phone to mean that if you need to make a claim, you can once again do it at your convenience, on your phone. No call waiting, no faffing about. You can then get back to your holiday knowing the problem’s in hand.

The net result is that your phone is doing what it’s supposed to do - making life easier. You don’t have to have it out, playing centre stage all holiday. But whether something does or doesn’t go wrong, it’s a pocket-sized pal that’s given you peace of mind. And yes, our gadget cover means your phone is insured as well, just in case you drop it in the pool again.

And beyond hassle-free travel insurance through your smartphone, Pluto is working on a bunch of new services - from a lounge pass when you’re delayed to smart planning tools to reduce the stress of organising your holiday - to help you make the most of your holiday.

Find out more about Pluto



Harry Williams

Harry Williams

Product person, design devotee, travel lover.